Choose the plan that works for you

Start with a single product or create a custom package to provide outstanding support
Select your product
Screen Recording
Cobrowsing
Custom Package

Pay monthly

Pay yearly

Get 2 months off
  • Seats
  • Incoming recordings
  • Data retention
  • Helpdesk integrations
  • Other integrations
  • Web SDK
  • Customizable recorder
  • Remove Birdie branding
  • Console logs
  • Hide sensitive data
  • Automated data deletion
  • Support

Free

Kick the tires and learn how recordings can help your team

0€

/forever
Get Started
  • Seats
    3 seats included
  • Incoming recordings
    Up to 10/month
  • Data retention
    30 days
  • Helpdesk integrations
    Zendesk, Intercom, Jira, Freshdesk, Freshchat, Helpscout
  • Other integrations
    Slack, Zapier
  • Web SDK
  • Customizable recorder
  • Remove Birdie branding
  • Console logs
    not included
  • Auto-deletion
    not included
  • Blur sensitive data
    not included
  • Support
    Standard

Pro

Unlimited recordings, most popular plan for small support teams

95€

950€

/month
/year
Get Started
  • Seats
    10 seats included
  • Incoming recordings
    Unlimited
  • Data retention
    Unlimited
  • Helpdesk integrations
    Zendesk, Intercom, Jira, Freshdesk, Freshchat, Helpscout
  • Other integrations
    Slack, Zapier
  • Web SDK
  • Customizable recorder
  • remove Birdie branding
  • Console logs
    not included
  • Auto-deletion
    not included
  • Blur sensitive data
    not included
  • Support
    Standard

Enterprise

Unlimited recordings and tailored solutions for growing support teams

Let’s talk

Get a price estimate
Get an estimate
recommended
  • Seats
    Custom
  • Incoming recordings
    Unlimited
  • Data retention
    Unlimited
  • Helpdesk integrations
    Zendesk, Intercom, Jira, Freshdesk, Freshchat, Helpscout
  • Other integrations
    Slack, Zapier
  • Web SDK
  • Customizable recorder
  • Remove Birdie branding
  • Console logs
  • Auto-deletion
  • Blur sensitive data
  • Support
    Dedicated CSM
  • Seats
  • Cobrowsing Sessions
  • Observe
  • Draw
  • Take control
  • In-app Call
  • Console logs
  • Hide sensitive data
  • Support

Free

View and interact with your customer's screen in real time

0€

/forever
Get Started
  • Seats
    3 seats included
  • Cobrowsing sessions
    Up to 10/month
  • Observe
  • Draw
  • Take control
    Scroll click and type
  • In-app Call
  • Console logs
  • Blur sensitive data
  • Support
    Standard

Cobrowsing

View and interact with your customer's screen in real time

Let’s talk

Get a price estimate
  • Seats
    Custom
  • Cobrowsing sessions
    Unlimited
  • Observe
  • Draw
  • Take control
    Scroll click and type
  • In-app Call
  • Console logs
  • Blur sensitive data
  • Support
    Dedicated CSM
If you have an interest in Screen Recording + Cobrowsing , please reach out to our team.

‍
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Birdie has truly been a game changer for the way our team offers support!

Bianca Leger

Product Support Team Lead ✦ Aula
We are having a great experience with Birdie!! The integration with our helpdesk is seamless and it really helps us having happier customer!

Alejo Saavedra Cortes

Senior Support Specialist ✦ Zenput
I was looking for a secure method for my team to help customers without logging into their production environments. Birdie minimizes the risk of security and privacy issues.

Jerry Ishmael

Client Support Team Manager ✦ TrackTik

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outstanding support?

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Discover a new way to accelerate ticket resolution and delight customers.

Solutions

Integrations

Zendesk
Intercom
Jira
Helpscout
Freshdesk
Freshchat

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Screen Recording
Let your customers record their screens so you understand clearly their request.
Zendesk
Intercom
Jira
Helpscout
Freshdesk
Freshchat

Zest

Welcome! Zest evolves to Birdie
Same product, same team but bigger ambition
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