Choose the plan that works for you

Start with a single product or create a custom package to provide outstanding support

Pay monthly

Pay yearly

Get 2 months off
  • Seats
  • Incoming recordings
  • Data retention
  • Helpdesk integrations
  • Other integrations
  • Web SDK
  • Customizable recorder
  • Remove Birdie branding
  • Console logs
  • Hide sensitive data
  • Automated data deletion
  • Support

Free

Kick the tires and learn how recordings can help your team

0€

/forever
  • Seats
    3 seats included
  • Incoming recordings
    Up to 10/month
  • Data retention
    Unlimited
  • Helpdesk integrations
    Zendesk, Intercom, Jira, Freshdesk, Freshchat, Helpscout
  • Other integrations
    Slack, Zapier
  • Web SDK
  • Customizable recorder
  • Remove Birdie branding
  • Console logs
    not included
  • Auto-deletion
    not included
  • Blur sensitive data
    not included
  • Support
    Standard

Pro

Unlimited recordings, most popular plan for small support teams

95€

950€

/month
/year
  • Seats
    10 seats included
  • Incoming recordings
    Unlimited
  • Data retention
    Unlimited
  • Helpdesk integrations
    Zendesk, Intercom, Jira, Freshdesk, Freshchat, Helpscout
  • Other integrations
    Slack, Zapier
  • Web SDK
  • Customizable recorder
  • remove Birdie branding
  • Console logs
    not included
  • Auto-deletion
    not included
  • Blur sensitive data
    not included
  • Support
    Standard

Enterprise

Unlimited recordings and tailored solutions for growing support teams

Let’s talk

recommended
  • Seats
    Custom
  • Incoming recordings
    Unlimited
  • Data retention
    Unlimited
  • Helpdesk integrations
    Zendesk, Intercom, Jira, Freshdesk, Freshchat, Helpscout
  • Other integrations
    Slack, Zapier
  • Web SDK
  • Customizable recorder
  • Remove Birdie branding
  • Console logs
  • Auto-deletion
  • Blur sensitive data
  • Support
    Dedicated CSM
  • Seats
  • Cobrowsing Sessions
  • Observe
  • Draw
  • Take control
  • In-app Call
  • Console logs
  • Hide sensitive data
  • Support

Free

View and interact with your customer's screen in real time

0€

/forever
  • Seats
    3 seats included
  • Cobrowsing sessions
    Up to 10/month
  • Observe
  • Draw
  • Take control
    Scroll click and type
  • In-app Call
  • Console logs
  • Blur sensitive data
  • Support
    Standard

Cobrowsing

View and interact with your customer's screen in real time

Let’s talk

  • Seats
    Custom
  • Cobrowsing sessions
    Unlimited
  • Observe
  • Draw
  • Take control
    Scroll click and type
  • In-app Call
  • Console logs
  • Blur sensitive data
  • Support
    Dedicated CSM
If you have an interest in Screen Recording + Cobrowsing , please reach out to our team.

We are having a great experience with Birdie!! The integration with our helpdesk is seamless and it really helps us having happier customer!

Alejo Saavedra Cortes

Senior Support Specialist ✦ Zenput
Birdie has truly been a game changer for the way our team offers support!

Bianca Leger

Product Support Team Lead ✦ Aula
I was looking for a secure method for my team to help customers without logging into their production environments. Birdie minimizes the risk of security and privacy issues.

Jerry Ishmael

Client Support Team Manager ✦ TrackTik

Ready to provide
outstanding support?

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