Choose the plan that work for you

For support teams < 3 agents
Up to 10 recordings per month
Zendesk, Intercom, Freshdesk, Freshchat, Jira Service Desk, Helpscout…
Other integrations (Slack & Zapier)
30-days data retention
Role-based permission
Standard Support

Plus

95€

80€

/month

Everything in Free and…

For support teams < 10 agents
Unlimited recordings
Unlimited data retention
Hide sensitive data
Remove Birdie branding
Priority Support

Business

Let’s talk

most Popular

Everything in Plus and…

For support teams of any size
Console logs
AI summary
Auto data deletion
SAML SSO
Dedicated Account Manager

Compare plans

Monthly billing

Yearly billing

Save 20%

Free

0€

/forever

3 cobrowsing sessions per agent per month
Draw
Take control: click, scroll & type
Zendesk, Intercom, Freshdesk, Freshchat, Jira Service Desk, Helpscout…
Role-based permission
Standard Support

Plus

30€

25€

/seat /month

Everything in Free and…

Unlimited sessions per agent per month
Hide sensitive data
Remove Birdie branding
Priority Support

Business

Let’s talk

most Popular

Everything in Plus and…

Console logs
Record sessions / Replay past sessions
Auto data deletion
SAML SSO
Dedicated Account Manager

Compare plans

If you have an interest in Screen Recording + Cobrowsing , please reach out to our team.

‍

Get a price estimate

TRUSTED BY 1,600+ SUPPORT TEAMS FROM STATUPS TO ENTERPRISES

General

Agents

Free

up to 3 agents

Plus

up to 10 agents

Business

unlimited

Incoming recordings

Free

10 per month

Plus

unlimited

Business

unlimited

Outgoing recordings

Free

unlimited

Plus

unlimited

Business

unlimited

Screen recordings retention

Free

30 days

Plus

unlimited

Business

unlimited

Console logs

Free

—

Plus

—

Business

Custom branding

Add your logo

Free

Plus

Business

Select background color

Free

Plus

Business

Subdomain

Free

Plus

Business

Remove Birdie branding

Free

—

Plus

Business

Powered by AI

AI Summary

Free

—

Plus

—

Business

Recording transcript

Free

—

Plus

—

Business

Language detection

Free

—

Plus

—

Business

Analytics

Viewer insights

Free

Plus

Business

Helpdesk tags

Free

Plus

Business

Helpdesk integrations

Zendesk

Free

Plus

Business

Intercom

Free

Plus

Business

Jira Service Desk

Free

Plus

Business

Freshdesk

Free

Plus

Business

Freshchat

Free

Plus

Business

Helpscout

Free

Plus

Business

Other workflows

Forward recordings

Free

Plus

Business

Web SDK

Free

Plus

Business

Other integrations

Slack

Free

Plus

Business

Zapier

Free

Plus

Business

Screen recordings

Screen recording duration

Free

5 minutes

Plus

5 minutes

Business

5 minutes

Tag recordings

Free

Plus

Business

How-to library

Free

Plus

Business

Trim recordings

Free

Plus

Business

Privacy and compliance

Hide sensitive data

Free

—

Plus

Business

Auto data deletion

Free

—

Plus

—

Business

Security & team management

Storage location

Free

US or EU

Plus

US or EU

Business

US or EU

GDPR opt-in

Free

Plus

Business

Role-based permissions

Free

Plus

Business

Two-factor authentification

Free

—

Plus

Business

Secure recording access

Free

—

Plus

Business

Remote log-out

Free

—

Plus

Business

Google SSO

Free

Plus

Business

SAML SSO

Free

—

Plus

—

Business

SCIM/User provisioning

Free

—

Plus

—

Business

Support and services

Channels

Free

Email, Live chat

Plus

Email, Live chat

Business

Email, Live chat, video calls

Support

Free

Standard

Plus

Standard

Business

Priority

Dedicated account manager

Free

—

Plus

Business

Tailored onboarding & education

Free

—

Plus

—

Business

Solution design

Free

—

Plus

—

Business

Free

General

Agents

Free

unlimited

Plus

unlimited

Business

unlimited

CoBrowsing sessions

Free

3 per agent per month

Plus

unlimited

Business

unlimited

Capture console logs

Free

—

Plus

—

Business

Record coBrowsing sessions

Free

—

Plus

—

Business

Actions

Draw

Free

Plus

Business

Click

Free

Plus

Business

Scroll

Free

Plus

Business

Type

Free

Plus

Business

Call embed

Audio Call

Free

Plus

Business

Video Call

Free

Plus

Business

Screen Sharing

Free

Plus

Business

Custom branding

Remove Birdie branding

Free

—

Plus

Business

Helpdesk integrations

Zendesk

Free

Plus

Business

Intercom

Free

Plus

Business

Jira Service Desk

Free

Plus

Business

Freshdesk

Free

Plus

Business

Freshchat

Free

Plus

Business

Helpscout

Free

Plus

Business

Privacy and compliance

Hide sensitive data

Free

—

Plus

Business

Auto data deletion

Free

—

Plus

—

Business

Security & team management

Storage location

Free

US or EU

Plus

US or EU

Business

US or EU

GDPR opt-in

Free

Plus

Business

Role-based permissions

Free

Plus

Business

Two-factor authentification

Free

—

Plus

Business

Remote log-out

Free

—

Plus

Business

Google SSO

Free

Plus

Business

SAML SSO

Free

—

Plus

—

Business

SCIM/User provisioning

Free

—

Plus

—

Business

Support and services

Channels

Free

Email, Live chat

Plus

Email, Live chat

Business

Email, Live chat, video calls

Support

Free

Standard

Plus

Standard

Business

Priority

Dedicated account manager

Free

—

Plus

Business

Tailored onboarding & education

Free

—

Plus

—

Business

Solution design

Free

—

Plus

—

Business

Service Level Agreements

Free

—

Plus

—

Business

Free

Frequently asked questions

We’re here to help with any questions you have about plans, pricing, and supported features

Our north start is customer satisfaction and this is a great addition to our tech stack.

Joelle Lapointe

VP of Customer Experience & Operations ✦ Amilia

Birdie has truly been a game changer for the way our team offers support!

Bianca Leger

Product Support Team Lead ✦ Aula

We are having a great experience with Birdie!! The integration with our helpdesk is seamless and it really helps us having happier customer!

Alejo Saavedra Cortes

Senior Support Specialist ✦ Zenput

Ready to provide
outstanding support?