Privacy and security are top of mind for us at Birdie.
With Birdie’s end-to-end approach to data security, privacy, and control, our solution includes tools that empower your teams to achieve compliance with confidence and security infrastructure that keeps your data safe.
Before Birdie, customers would sometimes send us videos of their issues, but it was rare and unstructured. Birdie made screen recording a seamless part of our workflow, transforming how we diagnose and resolve issues. It’s been a game changer for our team.
Birdie records the screen, logs, and repro steps automatically, saving frontline agents from endless follow-ups and giving engineers what they need to fix issues faster.
I was looking for a secure method for my team to help customers without logging into their production environments. Birdie minimizes the risk of security and privacy issues.
