Send clear video

instructions to customers

Record your screen, show the solution step by step,

and share it in seconds. Free for your team.

Record your screen, show the solution step by step, and share it in seconds. Free for your team.

Download the Chrome extension

Unlimited recordings. Free forever.

Entire screen
start recording
Entire screen
start recording

Trusted by 2500+ support teams around the world

Trusted by 2500+ support teams around the world

Trusted by 2500+ support teams around the world

Show customers
exactly what to do

Show customers
exactly what to do

Record a quick walkthrough instead of writing a long explanation. Use it to reply on the spot or reuse it for common questions.

Record a quick walkthrough instead of writing a long explanation. Use it to reply on the spot or reuse it for common questions.

Reply on the spot

Show the exact clicks

Skip long written explanations

Reuse what you record

Send the same answer again

Embed them in your knowledge base

Free for your org, no limit

Everything you need to
record videos for customers.

Everything you need to
record videos for customers.

A dark digital patient record card, part of the Birdie platform, displays blurred personal and medical data for privacy.

Blur sensitive information

Hide confidential or personal data before you share

A dark video player displays a tutorial step "Then click Integrations" highlighted in white, with subtle abstract blue.

Auto transcript and captions

Captions and transcripts are added automatically, so customers can follow along.

A sleek Birdie interface with a central video player and a carousel of four smaller dark screens below, framed in bright.

Edit recordings

Trim and cut so your recordings looks
polish, no need to start over.

A dark gray rounded rectangle displays a shareable URL with "your-domain.

Custom domain

Match your brand and enhance trust by sharing recordings from your own domain.

A bright white infinity symbol elegantly floats over a grid of blurred, colorful video thumbnails, evoking continuous.

Unlimited recordings

Record as many videos as you like

A "Public" toggle button with a globe icon is selected, indicating content access for all Birdie users.

Instantly share, publicly or privately

Send a public link or lock it down to specific people.

A dark interface shows an email input field with "dana@gmail.

Draw and highlight

Add arrows and highlights so customers know exactly what to do.

A sleek, circular grey badge with "GDPR" prominently displayed in white, encircled by twelve white stars symbolizing.
A sleek, circular metallic badge, subtly reflecting light proudly displays "AICPA SOC2" in clear white text signifying.
A sleek grey circular icon featuring a white Caduceus symbol above the "HIPAA" text, highlighting data security for Birdie.

Built for teams with

security requirements

Control how recordings are stored, accessed, and protected. Birdie meets the security standards enterprise teams expect.

Store recordings on your own infra (AWS, Azure, GCP)

Auto-redact sensitive data

Custom data retention policies

A sleek, circular grey badge with "GDPR" prominently displayed in white, encircled by twelve white stars symbolizing.
A sleek, circular metallic badge, subtly reflecting light proudly displays "AICPA SOC2" in clear white text signifying.
A sleek grey circular icon featuring a white Caduceus symbol above the "HIPAA" text, highlighting data security for Birdie.

Built for teams with security requirements

Control how recordings are stored, accessed, and protected. Birdie meets the security standards enterprise teams expect.

Store recordings on your own infra (AWS, Azure, GCP)

Auto-redact sensitive data

Custom data retention policies

A sleek, circular grey badge with "GDPR" prominently displayed in white, encircled by twelve white stars symbolizing.
A sleek, circular metallic badge, subtly reflecting light proudly displays "AICPA SOC2" in clear white text signifying.
A sleek grey circular icon featuring a white Caduceus symbol above the "HIPAA" text, highlighting data security for Birdie.

Built for teams
with security requirements

Control how recordings are stored, accessed, and protected. Birdie meets the security standards enterprise teams expect.

Store recordings on your own infra (AWS, Azure, GCP)

Auto-redact sensitive data

Custom data retention policies

A person's hand with warm, natural skin tones hovers above a dark keyboard, illuminated by a soft cool blue light from a.

We originally used Birdie for customer issues. Now we also use it instead of Loom to send quick videos to customers.

We originally used Birdie for customer issues. Now we also use it instead of Loom to send quick videos to customers.

Anne Araújo , Customer Support Supervisor • Ploomes

Anne Araújo , Customer Support Supervisor • Ploomes