Security and compliance built for customer recordings
Capture customer recordings while keeping full control over how data is stored, accessed, and protected.
Includes SOC2 report and pen test results
Full control over storage
and data residency
Store recordings in your own cloud or Birdie’s, and keep them all in one place you control.
Flexible storage options (Birdie or your infrastructure)
Store recordings on Birdie’s infrastructure (EU or US) or in your own cloud environment (AWS S3, GCP, Azure).
Support multi-region storage strategies
Route recordings to the appropriate region to match with your data residency requirement.
Bring all customer recordings under control
Replace scattered videos and links with a single system where access, storage, and privacy are fully managed.
Identity, access, and governance
Manage authentication, permissions, and workspace controls with the visibility security teams expect.
SAML SSO
Authenticate users securely through your identity provider.
Role-based access control
Define access levels across teams and users.
Login restrictions
Restrict login to specific methods for added security (Google SSO or email logins).
SCIM
Automatically provision and manage users through your identity provider.
Audit logs
Track access and activity across your workspace.
Custom domain
Access Birdie through your own domain for a secure and branded experience.
Enterprise-grade infrastructure
Built on secure cloud infrastructure with encryption, monitoring, and continuous protection of your data.
Vulnerability management
Regular vulnerability scans and third-party penetration tests to identify and address security risks.
Encryption in transit and at rest
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Secure cloud infrastructure
We partner with AWS to build a world-class architecture for maximum business resilience.
High availability & failover
Redundant systems, backups, and tested recovery processes ensure reliability. 99.9% uptime SLA
Compliance you can trust
Aligned with industry standards and regulations to support your security and compliance requirements
SOC 2 compliance
Birdie has undergone a Service Organization Controls audit (SOC 2 Type II).
GDPR and CCPA compliance
Aligned with global data protection regulations.
HIPAA compliance
Privacy and security measures to ensure that Protected Health Information (PHI) is appropriately safeguarded.
