I was looking for a secure method for my team to help customers without logging into their production environments. Birdie minimizes the risk of security and privacy issues.
We are having a great experience with Birdie!! The integration with our helpdesk is seamless and it really helps us having happier customer!
Birdie is helping our agents get to the root cause of issues in much less time & it’s very straightforward to use. Their customer support also matches the product, 5 stars!
Have questions or concerns? Get in touch with Birdie’s Security Team.